Hi  i know this is being handled through Vaya who booked my trip. Unfortunately due to the fire we did not have the room we planned and though the lodge was nice, due to the bullying of certain guests, i spent more time in those rooms than i should have and ended up not going on a game drive  with them because they were behaving so badly to me.  All the guests felt the same way.  and honestly they were ruining everyone's trip and should have been asked to leave. Though I will write nicely about the lodge, here is the blog I wrote and thought I would share it with you, the other guests have already seen it we did bond over our hatred of these people. . I think due to the fact that i had to spend alot of time in the room, missed a game drive because  i couldn't listen to them complain anymore etc,  I deserve some compensation. I saw my friends rooms there. they laughed when they saw mine. I  would  have dealt with it if I didnt have to also deal with bullying. https://travelwellflysafe.com/2019/10/26/ugly-americans/ thanks I loved alot of the trip to caiman but this was rough.